Retailers usually dont accept negative reviews on their product page, as they feel that it gives a bad impression on the product. This is the main reason usually people dont accept. But its wrong. First of all reviews plays an important role in every business, it gives the reliability, suggestion and idea for customers, user generated content, feedback on product and many more. These all really helps in increasing your sales. Apart from this, the negative reviews also increases your sales. What will be the major reason for negative reviews? Poor shopping cart, slow page loading, no discount, high price, delivery time is late and many more. You can reply them back and resolve their issue and also it helps in improving your product or service.View more threads in the same category:
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