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Supports the customer requests easily on your site with Knowledge Base

  1. #1
    Junior Member
    Join Date
    Mar 2016
    Thanked 2 Times in 2 Posts

    Default Supports the customer requests easily on your site with Knowledge Base

    You are tired from recurring questions your customers used to ask you, aren’t you? That's why you should buy this module_ Magento Knowledge Base. It absolutely helps to reduce workload on your helpdesk team. The installation is easy and you are absolutely impressed with our guys support! It completely solved this problem. The functionality provided by this solution helped you to organize all documentation for users in the proper way. Customers feel you care about them and have less questions about your products and services.
    Some of the highlight features of Magento Knowledge Base Extension:
    - Allow admin managing many categories and articles. Multiple categories per article
    - Allow customers searching exactly what they are looking for. Additionally, allow customers rating and commenting articles they are interested
    - Design optimized and friendly SEO as well as customize URL friendly
    - Design Knowledge Base page displaying on all devices, display Category Articles, Top Rating, Latest Articles and Tags block
    Highly recommend it! With just only 49$, you will have this perfect extension. It very useful and helpful. Visit our website:

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  2. #2
    Junior Member Amasty's Avatar
    Join Date
    May 2013
    Thanked 4 Times in 3 Posts


    Thanks for sharing!
    In addition to a good knowledge base a company needs a food Help Desk system, and here it is -

    This module will enable you to:

    Set macros for quick answers
    Fetch several email accounts at once
    Customize tickets grid view
    Attach files to tickets
    Built in email templates


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