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category fatal error / re-indexing error

  1. #1
    New member
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    Mar 2016
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    Default category fatal error / re-indexing error

    I've been working on updating and adding a bunch of categories to my up and running e-commerce site. This morning I came in to continue with it but received a fatal error,

    Fatal error: Call to a member function getId() on a non-object in /home/billnye/public_html/store/lib/Varien/Data/Tree/Dbp.php on line 331

    Doing some poking around I see that it occurs due to a re-indexing issue. So, in the index management, I see that the status of the category products says there is a re-index required. I have re-indexed a few times in the past few days with no problem. But today, when I try and re-index, it gives me another error, which redirects me to the index management page and says "THERE WAS A PROBLEM WITH REINDEXING PROCESS" Trying to reindex the data from the Index management page gives me an error of "Cannot initialize the indexer process"

    Also, I don't know if this has to do with anything but another forum pointed me to the Manage stores page, then to the "main website store" Inside of there there isn't a root category selected, but when trying to select one, the only available category is Engine Oil. When that is a subcategory to Maintenance and shouldn't be a "root category"

    Hope I gave enough information to narrow this down for you all to lend a helping hand!

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  2. #2
    Junior Member
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    Jun 2016
    Bhavnagar, Gujarat, India
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