After creating and attractive website or online shopping stores and getting good traffic, the main problem for users to handle customers request and queries. Here I would like to refer live chat software for online business website. It will create a platform to connect with your real time visitor and to handle their questions.

As we all know there are many 3rd party live chat software are available, but only live chat integration will not help you to get good result. Here I would like to give some tips for using your live chat application effectively -

  1. Start working for customers keeping in minds their interest
  2. Bird eye view over your website traffic
  3. Invite for help chats
  4. Getting message before user type
  5. Pre chat window forms
  6. In-between chat transfers
  7. Proper training and skill development sessions

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