Magento Expert Forum - Improve your Magento experience

Results 1 to 2 of 2

Issues related to a Magento Contact form

  1. #1
    New member
    Join Date
    Nov 2013
    Thanked 0 Times in 0 Posts

    Default Issues related to a Magento Contact form

    We are having an issue in a Magento websites contact form. When someone fills in the form (Client) on the website (Person A), the form gets submitted & a confirmation thank you message appears on the website thank you page. In the websites owners email ID (Let's say Person-B, the supplier) a thank you message is received stating "Thank you for contacting us, we will get back to you soon" instead of the actual message from the sender.

    The client does not receive any message to their email at all.

    The, thank you for contacting us message must be sent to Person-A's email (Client) & the details filled by the Person A on website (Client) must be sent to the Person-B's email ID (Supplier).

    Can anyone suggest why this issue is happening?

    Thank you.

    View more threads in the same category:

  2. #2
    New member jenifermage's Avatar
    Join Date
    Aug 2014
    Thanked 1 Time in 1 Post


    Let 's use the third party magento extension, don't use magento system contact form. You can check this free magento extension

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts