Parent Role id 'G3' does not exist

[mauretto78]

Hello guys,

I am Mauro, this is my first post in forum. I need some help...

After resetting user's password in phpmyadmin, I got the following error after login:

a:5:{i:0;s:34:"Parent Role id 'G3' does not exist";i:1;s:2651:"#0 /var/www/vhosts/prodottibionline.it/httpdocs/magento/lib/Zend/Acl.php(160): Zend_Acl_Role_Registry->add(Object(Mage_Admin_Model_Acl_Role_User), 'G3')

I tried everything....but nothing works.

I set admin_role table as follows:

1 | 0 | 1 | 1 | G | 0 | Administrators

and my user has value '1' in parent_id field.

Any ideas?...please help me!!!!!

Thanks in advance guys!!

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[arunthomas203]

Please try by executing the following SQL Query. Make sure you have a DB backup.

UPDATE admin_role SET tree_level = 2 WHERE role_type = 'U';

Cheers
Arun

[mauretto78]

Please try by executing the following SQL Query. Make sure you have a DB backup.

UPDATE admin_role SET tree_level = 2 WHERE role_type = 'U';

Cheers
Arun

Hi Arun,

this query was one of the first things I tried...All the "U" users have tree_level = 2.



Please help mee