Hello guys!

You haven't heard from us for a while but this will is going to change soon as we are increasing the pace of extensions and themes development for Magento. Next extension will show up later this week!

Our next official extension introduces an advanced integration between your Magento and Zendesk. Not without reason we called it Zendesk Extended For Magento. Despite the numerous functionalities allowing you to manage Zendesk tickets and users directly in your Magento admin area, the most interesting part is located in the client area. With Zendesk Extended For Magento your clients will be able to access completely new section in their panels enabling them creating, replying and managing their tickets without even leaving your online store!

Connect your Magento with Zendesk and bring your customer service to the next level!


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Client Area Features:

  • Open New Tickets
  • Add Multiple Attachments To Each Ticket Message
  • Add A Reply To The Tickets
  • View The Tickets
  • View Statistics Of All Tickets


Admin Area Features:

  • View The Full List Of Tickets
  • Manage Tickets - Reply, Add A Note, Modify Settings, View Logs
  • Display All Tickets Of Selected Customer On A Customer Page
  • View The Full List Of Users
  • Add A New Admin User Account
  • Automatic Creation Of Zendesk End-User Accounts For Your Customers
  • Define A Custom Signature For Each Admin
  • Use Default Or Custom Admin Account
  • Perform Mass Action On Tickets - Delete And Change Status
  • Export Tickets Overview - CSV And XML
  • Enable/Disable The Possibility Of Adding Attachments
  • Define Cache Lifetime - With The Ability To Disable Cache


General Info:

  • Supports Multiple Attachments In A Single Ticket Message
  • Connection Test And Admin Validation
  • Supports Ticket Tags
  • Multi-Language Support
  • Supports Magento 1.7.0.2 and Later


Are You Interested?
♦ Order Zendesk Extended For WHMCS Now!

Do You Need More Information?
♦ Read More About Zendesk Extended For WHMCS

Are You Looking For Complete Documentation?
♦ Visit Zendesk Extended For WHMCS Wiki

Do You Want Us To Install And Configure The Module For You?
♦ Tick 'Zendesk Extended Installation Service' Field While Ordering The Product



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