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Support Portal Magento Extension To Build Knowledge Base / FAQ

  1. #1
    Junior Member paulsimmons's Avatar
    Join Date
    Apr 2014
    Thanked 1 Time in 1 Post

    Default Support Portal Magento Extension To Build Knowledge Base / FAQ

    Magento Knowledge Base extension allows store owners to give their customer an advance forum where they can post questions, answer to questions already posted by other users. The store owners can post replies to the unanswered questions and that serves as FAQ / knowledge base for other users. The main landing page of the support portal page have a short description section leading to the FAQs category. The store manager can define the limit for number of categories to be displayed in main landing page, rest are displayed when clicked on "View more categories". The 3rd section of the page has the list of latest / hot questions.

    For More Details - Magento Knowledge Base

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  2. #2
    Junior Member
    Join Date
    Nov 2019
    Thanked 3 Times in 3 Posts


    Hi! Here you can try out this FAQ Manager for your Magento 2 store. It allows users to ask any questions related to any product to get an answer from admin. Also, it allows admin to add questions and answers and list them on frontside under a particular category. It helps to establish a good sense of communication between store owners and buyers.

    Key Features:
    • Easy To Install And Manage
    • Fully Responsive
    • Use Friendly Interface
    • Rich Configuration Set
    • Easy Management Of FAQ’s Categories From The Backend
    • Allows To Set FAQ Limits In Sidebar
    • Display Tags
    • Better Communication
    • Video FAQ
    • SEO Friendly URL
    • Ask Question

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