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My ecommerce site just went live, what’s next?
Recently I have received an email with the following question: “My ecommerce site just went live, what’s next?”
First of all, my congratulations! If you went live that means that you have done a tremendous job. However, this is only the beginning.
So, where do you start?
http://www.webinse.com/blog/ecommerc...ust-went-live/
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People watch what they spend on; so it’s only natural to expect that they want to know everything there is to know about the product they’re going to buy, the purchase process, payment methods, the delivery service, warranties etc, that will help them secure a decision and commit to a transaction. So, make sure that you have linked to the appropriate pages from your home page. Such foresight will save much of your support team’s time, and reduce the number of customer’s pre-sale help requests.
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