Mageticket is a perfect customer care & support solution for any Magento store!

**nancy** · 22-07-2013, 08:14 AM

We’re pleased to anounce the release of Mageticket. This new module is packed with new features and enhancements to help you boost your customer support system and optimize the capabilities of your team.

Hightlights include a knowledge base, advanced auto-close function, multiple departments & operators, email ticket and ticket management.

Please read on to learn about the key features in this new release and how they can benefit you:

- Tickets
+ Tickets can be created both in the frontend by user and in the backend by admin.
+ Captcha helps to prevent fake logins and ensure the registration is being attempted by a human.
+ Tickets are assigned across your customer support teams and transferred to relevant departments after users choose which department they’d like to direct to.
+ Multiple attachments enable users to make better description for their tickets
+ The level of ticket urgency can be identified thanks to ticket priority function.

- Knowledge base
+ To present your most common customer questions and show respective explanation
+ To avoid answering questions over and over
+ To be efficient in time and money saving

- Email tickets
+ Email messages are automatically converted into tickets by Email Parser
+ Enable to create and reply to tickets using email

- Auto-close
+ Allow to close ticket automatically after a predefined time without activity.

- Department management
+ Allow to create unlimited departments
+ Assign tickets among different departments
+ Create multiple staff for each department

A small investment but it will contribute great help to your business. Hopefully, you will enjoy Mageticket and look forward to supporting you achieve greater business success.

For more details, you can go to our main website: http://www.mageticket.com/.

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**rg306525** · 24-01-2018, 11:50 AM

Share Me Coupon-Convenient Communication With Customers
The extension allows the online retailers to turn the Facebook or Twitter walls of customers into the billboards via discounts. Anyone who shares the purchase ,likes the Facebook page or tweets the same will be offered discounts. This concept will not just please the users but will also help them reach others. The incredibility easy to use extension will take the Magento® store to the next level in social media. With million social media users, few clicks can set your custom discount on their own and insure customers publish the store, messages, feedback as well as recommendations on their wall.

Ease of Use
The extension is easy to download, install as well as configure the store discounts. Business is brand in a better way during the utilization of the extension. Therefore, Share Me Coupon for Magento® enhances your brand name with the help of the biggest social media sites such as Facebook and Twitter.

Absolutely standardized and superlative quality, the Share Me Coupon Extension for Magento® went through complete testing by well-trained programmers of SoftProdigy. All of the above factors make the extension a superlative way of promoting the Magento® store and allows your brand to get connected in a better way with the audience.

Convenient Communication With Customers
Social network is a big platform which allows you to actively interact with customers. Discounts will be offered if the customer likes the product page on FB, Tweet regarding the purchase or share the purchase on their respective Facebook timeline. The discounts offered are partially divided and can be availed accordingly. They also enable you to instantly receive feedback and resolve problems accordingly by reacting to the current trends. And all of these are vital for business development.

Admin Panel Configuration
Admin can set an amount range at the backend for giving the discount after share/like and tweet.
If customer cart amount falls in the admin set price range, the customer can get the discount after share/like or tweet.
When customer adds free items to cart then customer needs to first share on Facebook share/like/tweet.
Admin can check which customer has used the coupons after social sharing.
Single time use of disocunt only, no Discount will be given if they already liked.
The discount amount can be customized from the backend.

Features
Great way for your customer to get discount by single click only at the exchange of the like/share on popular social media.
Increase brand awareness and popularity by this module.
Discounts are applied automatically as the page is liked and the customer information verified.
Discount details are mentioned in checkout page.
Learn more click here

You can check free dome on offical site https://www.softprodigy.com/store/ma...hare-me-coupon
Use Following Credentials to Log In BackEnd Demo
UserName: admin
Password:admin123

**hsolritik** · 28-08-2024, 06:28 AM

Experiencing a "no connection" error on the Gmail app can be frustrating, especially when you need to access your emails urgently. This issue can be caused by several factors, including network problems, outdated app versions, or incorrect settings on your device.

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Lastly, check your device's date and time settings. If these are incorrect, it can cause synchronization issues and result in the Gmail app no connection error.

In conclusion, if you experience no connection on Gmail, ensure your internet is stable, update the app, clear cache and data, and check your device settings to restore functionality.

**anikethsol** · 02-09-2024, 11:49 AM

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Dealing with a Netgear router or WiFi extender that isn't working as expected can be frustrating, especially when you're relying on your network for various tasks. Whether your Netgear router isn't connecting to the internet or your Netgear WiFi extender isn't working properly, troubleshooting these issues is essential to restoring your internet connection. This comprehensive guide will walk you through various solutions to resolve issues such as a Netgear Nighthawk not connecting to the internet or a Netgear router not working.

Common Problems with Netgear Routers and Extenders
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One of the most common issues users encounter is a Netgear router not connecting to the internet. This problem can stem from various sources, including issues with your internet service provider (ISP), incorrect router settings, or outdated firmware.

2. Netgear WiFi Extender Not Working
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3. Netgear Nighthawk Not Connecting to Internet
The Netgear Nighthawk is a popular high-performance router, but like any device, it can sometimes experience issues. If your Netgear Nighthawk isn’t connecting to the internet, the problem could be related to the router's configuration, firmware, or network settings.

**anikethsol** · 02-09-2024, 11:52 AM

Netgear Not Connecting to WiFi
Checking Physical Connections
The first step in troubleshooting a Netgear router not connecting to the internet or a Netgear WiFi extender not working is to check all physical connections. Ensure that the power cable is securely connected to the router or extender and that the Ethernet cables are plugged into the correct ports. If your Netgear Nighthawk isn’t connecting to the internet, verify that the modem is properly connected to the router’s WAN port and that all cables are undamaged.

**anikethsol** · 02-09-2024, 11:57 AM

Business Process Management (BPM) services are integral to helping companies optimize their operations, streamline workflows, and achieve greater efficiency. In today’s rapidly evolving business landscape, businesses must stay ahead of the curve by adopting modern techniques and solutions that enhance productivity and overall performance. BPM services play a crucial role in making this possible, offering a structured approach to managing and improving various business processes.

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Mageticket is a perfect customer care & support solution for any Magento store!

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