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Mageticket is a perfect customer care & support solution for any Magento store!

  1. #1
    Junior Member nancy's Avatar
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    Jul 2013
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    Default Mageticket is a perfect customer care & support solution for any Magento store!

    Were pleased to anounce the release of Mageticket. This new module is packed with new features and enhancements to help you boost your customer support system and optimize the capabilities of your team.

    Hightlights include a knowledge base, advanced auto-close function, multiple departments & operators, email ticket and ticket management.

    Please read on to learn about the key features in this new release and how they can benefit you:

    - Tickets
    + Tickets can be created both in the frontend by user and in the backend by admin.
    + Captcha helps to prevent fake logins and ensure the registration is being attempted by a human.
    + Tickets are assigned across your customer support teams and transferred to relevant departments after users choose which department theyd like to direct to.
    + Multiple attachments enable users to make better description for their tickets
    + The level of ticket urgency can be identified thanks to ticket priority function.

    - Knowledge base
    + To present your most common customer questions and show respective explanation
    + To avoid answering questions over and over
    + To be efficient in time and money saving

    - Email tickets
    + Email messages are automatically converted into tickets by Email Parser
    + Enable to create and reply to tickets using email

    - Auto-close
    + Allow to close ticket automatically after a predefined time without activity.

    - Department management
    + Allow to create unlimited departments
    + Assign tickets among different departments
    + Create multiple staff for each department

    A small investment but it will contribute great help to your business. Hopefully, you will enjoy Mageticket and look forward to supporting you achieve greater business success.

    For more details, you can go to our main website:

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  2. #2
    New member rg306525's Avatar
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    Jan 2018
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    Share Me Coupon-Convenient Communication With Customers
    The extension allows the online retailers to turn the Facebook or Twitter walls of customers into the billboards via discounts. Anyone who shares the purchase ,likes the Facebook page or tweets the same will be offered discounts. This concept will not just please the users but will also help them reach others. The incredibility easy to use extension will take the Magento store to the next level in social media. With million social media users, few clicks can set your custom discount on their own and insure customers publish the store, messages, feedback as well as recommendations on their wall.

    Ease of Use
    The extension is easy to download, install as well as configure the store discounts. Business is brand in a better way during the utilization of the extension. Therefore, Share Me Coupon for Magento enhances your brand name with the help of the biggest social media sites such as Facebook and Twitter.

    Absolutely standardized and superlative quality, the Share Me Coupon Extension for Magento went through complete testing by well-trained programmers of SoftProdigy. All of the above factors make the extension a superlative way of promoting the Magento store and allows your brand to get connected in a better way with the audience.

    Convenient Communication With Customers
    Social network is a big platform which allows you to actively interact with customers. Discounts will be offered if the customer likes the product page on FB, Tweet regarding the purchase or share the purchase on their respective Facebook timeline. The discounts offered are partially divided and can be availed accordingly. They also enable you to instantly receive feedback and resolve problems accordingly by reacting to the current trends. And all of these are vital for business development.

    Admin Panel Configuration
    Admin can set an amount range at the backend for giving the discount after share/like and tweet.
    If customer cart amount falls in the admin set price range, the customer can get the discount after share/like or tweet.
    When customer adds free items to cart then customer needs to first share on Facebook share/like/tweet.
    Admin can check which customer has used the coupons after social sharing.
    Single time use of disocunt only, no Discount will be given if they already liked.
    The discount amount can be customized from the backend.

    Great way for your customer to get discount by single click only at the exchange of the like/share on popular social media.
    Increase brand awareness and popularity by this module.
    Discounts are applied automatically as the page is liked and the customer information verified.
    Discount details are mentioned in checkout page.
    Learn more click here

    You can check free dome on offical site
    Use Following Credentials to Log In BackEnd Demo
    UserName: admin

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