Live Chat With All Registered & Non-registered Customers

Provide your customer with outstanding support. Our Magento 2 Help Desk extension features live chat support. With Live Chat, you can support many customers at the same time. That save tons of time and effort for your support process

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Full Feature Magento 2 Help desk Extension
Organized Workflow to minimize time wasted
Customer- Friendly & Fast Submit
Clear User-friendly Interface
Easy To Create Ticket
Add File Attachment to the ticket
Easy To Choose Priority and Assign Department for your ticket
Quick Reply or Close a ticket
Easy to Check ticket history
Check Ticket Status
Satisfaction Star Rating
Quick Responses With Answer Shortcut
Ticket auto-expiration & Auto-reminder
Smart tickets grid
Flexible Assign System
On-the-fly Filters
Fast speed with Magento Block Caching
Save communications history completely
Built-in content
Spam Protection
Accept tickets via Email
MailBox
Live Chat
Alert Ticket/ Chat Notification
Advanced Reports
Create Unlimited Departments & Agents
Fast Ticket Creation from Backend
Set Permission For Each Department
Schedule Time to Auto Close & Auto Remind
Add Unlimited Category
Fully customizable
Tailored for Multistore installations
Ticket automations perform routine tasks without admin
No third party storage used for saving and processing tickets
Department permissions
Help desk tab
Ticket page
Communication
Customer can attach files to their inquiries
Follow-up emails
Support Surveys
Add necessary contact information
Set Priority for the email
Supporters Performance Management
Supporter Assignment
Frequent Responses
Reopen closed tickets

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Live Chat With All Registered & Non-registered Customers | Magento 2 Help desk