Magento 2 Help Desk Extension | Live Chat support for Magento 2

Detail: https://landofcoder.com/magento-2-help-desk.html/

Attachment 13083

OVERVIEW
Utilize ticket system, bring a powerful and flexible solution for Store Support! With Magento 2 Help Desk Extension, it helps you to collect all request, inquiries, offline chat messages, email in one place. All messages will be assigned to the proper department without leaking information.

1. Live Chat With Many Customer At Once
2. Fast & Smart Workflow To Minimize Time Wasted
3. Fully Responsive On Mobile, Tablet, Laptop & Desktop
4. Offer Multiple Ways For Customer To Get Support
5. Clear User-friendly Interface
6. Create Unlimited Departments, Agents and Categories
7. Able to Create & Reply to Ticket directly to Email
8. Add File Attachment to the ticket
9. Set Priority, Status and Category section for each ticket
10. Quick Reply or Close a ticket
11. Easy to Check ticket history
12. Check Ticket Status In Second
13. Satisfaction Star Rating For Effectiveness
14. Quick Responses With Answer Shortcut
15. Ticket auto-expiration & Auto-reminder
16. Much more...

---------
OUTSTANDING FEATURES:

Live Chat With Many Customers At Once
Provide your customer with outstanding support. Our help desk extension features live chat support. With Live Chat, you can support many customers at the same time. That save tons of time and effort for your support process

Attachment 13084

Fast & Smart Workflow To Minimize Time Wasted
Magento 2 Help Desk module brings you a time saving and organized workflow. Provide customers with outstanding support and make the customer feel indispensable and unique with your brand.
Attachment 13085

Fully Responsive On Mobile, Tablet, Laptop & Desktop
On the era of mobile usage, it is important to be fully Responsive On Mobile & Tablet, right? No matter which devices your customer is using, they can submit tickets every time and everywhere
Attachment 13086

Multiple Ways to Get Support
It is fast and easy to connect with your customers using Magento 2 HelpDesk solution! The extension allows Guest Users to submit ticket. There are 6 easy ways for any shopper to get help:

• Chat Box
• Use the Contact Us Tab on the left.
• Go to the Contact Us menu item and fill out the form.
• Login or register and create a ticket in the Help Desk tab in the user account interface.
• Email the support team's address.
• Magento backend by support staff

Attachment 13087

Clear User-friendly Interface
Customers can find it easy to get support using Magento 2 HelpDesk extension. Moreover, LOF Magento 2 Help Desk Extension helps your customer manage all tickets fast and easily.

Able to Create & Reply to Ticket directly to Email
With Magento 2 Help Desk Extension, after logging in or registering and create a ticket in the Help Desk tab in the user account interface with simple steps, users can get a reply to ticket direct their email.

Add File Attachment to the ticket
This magento 2 Help Desk module allows your customers to tell your support team more with the ability to attach files to their inquiries. There is no limitation for that

Set Priority, Status and Category section for each ticket
When creating a new ticket, customers can submit their request with ease by selecting departments, product types, and categories for their ticket. Also, they can set the Priority level and see its status for the ticket.

Quick Reply or Close a ticket
Let your customers post a quick reply to save their time and create an enjoyable customer's experiences.

Easy to Check ticket history
It is also convenient for you and your customers to look at all ticket history in the blink of an eye.

Satisfaction Star Rating For Effectiveness
To help you enhance support quality, Magento 2 Help Desk Extension comes with a rating that allows customer give a rating for each ticket conveniently.

Check Ticket Status In Second
In Help Desk section, customers can check ticket status and get a notification when there are any status changes.

Get Better Result With fewer Efforts

Quick Responses With Answer Shortcut
LOF Magento 2 help desk extension allows your customers to create unlimited quick response. Just by a single click, you can insert these answers into the message.

Ticket auto-expiration & Auto-reminder
You can set Ticket auto-expiration & Auto-reminder date after a period of zero activities

Manage Ticket Better with Smart Tickets Grid
Managing your tickets becomes much easier with pre-defined filters and customizable Ticket Grid

Flexible Assign System To Department & Agents
Both you and your customers can assign tickets to proper departments and agents with ease. It saves your time and makes the workflow effective, right?


Amazing On-the-fly Filters
You can search ticket by keyword or use advanced filters. The filter option can be used to search any specific ticket. This will save customer a lot of time

Easy To Add Custom Email Template & Default Template
You can add custom email template, default template for:

• New Ticket Email
• New Message Email
• Status Ticket Email
• Reminder Email

Save Communications History Automatically For Ease Of Use
If you need to save and recover customer query, information and communication history, LOF Magento 2 Help Desk Extension is a smart choice.


Create Spam Pattern To Prevent From Spam Content
Create spam pattern with Help Desk Extension, then you won't receive any junk mail.

Accept tickets via Email
Lof Magento 2 Help Desk Extension also helps to transfer all message to the right department and assigned agent via email

Assigning tickets to the right manager or department fast
You can assign the right manager or department in a single click. Everything has become simplest ever

Advanced reports
The advanced report helps you to track reports by day and by month to evaluate your team's achievements.

Fully Functional and Easy To Use Backend

Fast Ticket Creation from Backend
The Magento 2 Help Desk Extension bring you fast ticket creation & management in the backend

Set Permission For Each Department
Especially, you can set role & permission, the ability to delete ticket for each department


Schedule Time to Auto Close & Auto Remind
You can schedule time for Auto Close Ticket, Auto Reminder Ticket

Add Unlimited Category
Like department and ticket, you are able to create unlimited categories as you want


Fully customizable
You can take a full control of the extension. With organized setting section, you can configure the module as you want.

Tailored for Multistore installations
No matter how many stores you have, you are able to involve all of your departments between your stores. There is no artificial and extra fee for this

Create Unlimited Departments & Agents
You can create as many departments & agents you want. There is no extra fee or any artificial limits on the number of tickets, departments or agents.

Live Chat

• Live Chat
• Show Live Chat on Frontend
• Easy to Change Text Label on Live Chat Box
• Easy to Change Background Color

Alert Ticket/ Chat Notification
Control numerous of coming ticket and Chat with alert lable in minutes

Mail Box
Connect With Mailboxes
Convert into emails from your customer's tickets automatically
Checks all connected mailboxes, fetches emails and converts them into Tickets
Customer can reply via email instead of login to the store account.















More must-have Magento 2 Extension for your Magento 2 Store:

Magento 2 Page Builder Extension
Magento 2 Form Builder Extension
Magento 2 Image Gallery Extension
Magento 2 Mega Menu Extension
Magento 2 Customer Attributes Extension
Magento 2 Order Attributes Extension
Magento 2 Gift Card Extension
Magento 2 Price Comparison Extension
Magento 2 Coupon Code Extension
Magento 2 Abandoned Cart Email Extension
Magento 2 Reward Points Extension
Magento 2 Affiliate Extension
Magento 2 Hide Price Extension
Magento 2 Quote Extension
Magento 2 Shipping Per Product
Magento 2 Table rate Shipping Extension
Magento 2 Marketplace Extension
Magento 2 Stripe Payment Extension
Magento 2 Currency Auto Switcher Extension
Magento 2 Auto Search Extension
Magento 2 Social login Extension
Magento 2 Order Tracking Extension
Magento 2 Layered Navigation Extension
Magento 2 Store Credit Card Extension
Magento 2 Membership Extension
Magento 2 Follow Up Email Extension

PURCHASE ->
https://landofcoder.com/magento-2-on...checkout.html/