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How to Create Credit Memo in Magento 2

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    A credit memo is a document that shows the amount that is due the customer for a full or partial refund. The amount can be applied toward a purchase, or refunded to the customer. You can print a credit memo for a single order, or for multiple orders as a batch.

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    Step 1: Access The Order Grid. From the admin panel, click to Sales, then choose Orders to view all of your current orders.
    Step 2: Select The Order To Create The Credit Memo. ...
    Step 3: Click To The Credit Memo Button. ...
    Step 4: Edit The Items To Refund Section. ...
    Step 5: Edit The Refund Totals Section.

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