Magento Expert Forum - Improve your Magento experience
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Free Download! MAGENTO 2 HELP DESK EXTENSION
Utilize ticket system, bring a powerful and flexible solution for Store Support!
With Magento 2 Help Desk Extension helps you to collect all request, inquiries, offline chat messages, email in one place.
All messages will be assigned to the proper department without leaking information.
- Live Chat With Many Customer At Once
- Fast & Smart Workflow To Minimize Time Wasted
- Fully Responsive On Mobile, Tablet, Laptop & Desktop
- Offer Multiple Ways For Customer To Get Support
- Clear User-friendly Interface
- Create Unlimited Departments, Agents and Categories
- Able to Create & Reply to Ticket directly to Email
- File Attachment to the ticket
- Set Priority, Status and Category section for each ticket
- Quick Reply or Close a ticket
- Easy to Check ticket history
- Check Ticket Status In Second
- Satisfaction Star Rating For Effectiveness
- Quick Responses With Answer Shortcut
- Ticket auto-expiration & Auto-reminder
View details: https://landofcoder.com/magento-2-he...extension.html
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