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How to provide Quick Self Support to Customers in Wordpress?

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    Default How to provide Quick Self Support to Customers in Wordpress?


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    Hi.......!
    Handle a high quantity of inquiries simultaneously.
    Create priorities and manage accordingly.
    Respond within a specific timeframe, but not have to drop everything to manage it (that way you can also remain focused and productive).
    Delegate based on the type of issue as well as your team members’ expertise.
    Offer consistent and on-brand responses, especially if you have canned messaging you can use when answering common questions and issues.
    Thanks.....!

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    There are numerous free and premium knowledge base plugins, but my favorite for beginners is WP Knowledgebase. It’s easy to use and has all the basics you need to create a great resource.


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    A help ticket framework is one more alternative by which your clients can connect, There are WordPress modules to enable you to make and coordinate a make the way toward offering help to clients quick and simple. bolster ticket framework will offer clients the choice for self-bolster first on the off chance that they need it.

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    Nowadays there are many plugins available free and paid but most of the free plug will have an issue like hacking. so secure plugin will protect our site from the virus and hacking.

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    I would say that the best option for premium support is to have a contract in place for you website on wordpress with your host or website design company in east london. As stated above plugins comes with code vulnerabilities and thousands of installations how would you deal with that kind of volume of queries from users effectively ? What works really well is to jhave a knowledge base for your clients and then a support ticket system if they cant find what they are looking for on the website knowledge base.

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