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Magento 2 Help Desk Extension developed by LandOfCoder
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Utilize ticket system, bring a powerful and flexible solution for Store Support! With Magento 2 Help Desk Extension, it helps you to collect all request, inquiries, offline chat messages, email in one place. All messages will be assigned to the proper department without leaking information.
- Live Chat With Many Customer At Once
- Fast & Smart Workflow To Minimize Time Wasted
- Fully Responsive On Mobile, Tablet, Laptop & Desktop
- Offer Multiple Ways For Customer To Get Support
- Create Unlimited Departments, Agents and Categories
- Clear User-friendly Interface
- Easy To Create Ticket & Fast Submit
- Solve urgent tickets first based on Priorities
- Check Ticket Status, Quick Reply or Close a ticket
- Autosave history and easy to Check ticket history
- Satisfaction Star Rating
- Quick Responses With Answer Shortcut
- Ticket auto-expiration & Auto-reminder
- Assigning tickets to the right manager or department fast
- Spam Protection
- Advanced reports
- Set Permission For Each Department
- Tailored for Multistore installations
- Connect With Mailboxes
- Fast speed with Magento Block Caching
You will be offered a free installation service for this extension so that you can easily have it work properly on your website.
Website: https://landofcoder.com
Email: [email protected]
Facebook: https://www.facebook.com/LandOfCoder/
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