Provide your customer with outstanding support. Our Magento 2 Help Desk extension features live chat support. With Live Chat, you can support many customers at the same time. That save tons of time and effort for your support process

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  • Full Feature Magento 2 Help desk Extension
  • Organized Workflow to minimize time wasted
  • Customer- Friendly & Fast Submit
  • Clear User-friendly Interface
  • Easy To Create Ticket
  • Add File Attachment to the ticket
  • Easy To Choose Priority and Assign Department for your ticket
  • Quick Reply or Close a ticket
  • Easy to Check ticket history
  • Check Ticket Status
  • Satisfaction Star Rating
  • Quick Responses With Answer Shortcut
  • Ticket auto-expiration & Auto-reminder
  • Smart tickets grid
  • Flexible Assign System
  • On-the-fly Filters
  • Fast speed with Magento Block Caching
  • Save communications history completely
  • Built-in content
  • Spam Protection
  • Accept tickets via Email
  • MailBox
  • Live Chat
  • Alert Ticket/ Chat Notification
  • Advanced Reports
  • Create Unlimited Departments & Agents
  • Fast Ticket Creation from Backend
  • Set Permission For Each Department
  • Schedule Time to Auto Close & Auto Remind
  • Add Unlimited Category
  • Fully customizable
  • Tailored for Multistore installations
  • Ticket automations perform routine tasks without admin
  • No third party storage used for saving and processing tickets
  • Department permissions
  • Help desk tab
  • Ticket page
  • Communication
  • Customer can attach files to their inquiries
  • Follow-up emails
  • Support Surveys
  • Add necessary contact information
  • Set Priority for the email
  • Supporters Performance Management
  • Supporter Assignment
  • Frequent Responses
  • Reopen closed tickets


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