View Magento Extension | Magento 2 Extension

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Utilize ticket system, bring a powerful and flexible solution for Store Support! With Magento 2 Help Desk Extension, it helps you to collect all request, inquiries, offline chat messages, email in one place. Moreover, all messages will be assigned to the proper department without leaking information.

The customer can create ticket easily on front-end or email support team's address. Also, the ticket can be created by admin the backend. Once a ticket is submitted, it will be logged to ticket grid section in the backend. In the ticket grid, agents can set ticket priority, tie tickets to orders and more.

Especially, our Magento 2 help desk extension could be automated that allows you to send notifications, changing priority, and much more.

SOFTWARE VERSION
Magento 2.0.0 - Magento 2.0.1 - Magento 2.0.2 - Magento 2.0.3 - Magento 2.0.4 - Magento 2.0.5 - Magento 2.0.6 - Magento 2.0.x - Magento 2.1.x

Sale off -50% until to 07/31/2017. You save $100.00

List Outstanding Features on Magento 2 Helpdesk Extension:

  • Organized Workflow to minimize time wasted
  • Customer- Friendly & Fast Submit
  • Clear User-friendly Interface
  • Easy To Create Ticket
  • Add File Attachment to the ticket
  • Easy To Choose Priority and Assign Department for your ticket
  • Quick Reply or Close a ticket
  • Easy to Check ticket history
  • Check Ticket Status
  • Satisfaction Star Rating
  • Quick Responses With Answer Shortcut
  • Ticket auto-expiration & Auto-reminder
  • Smart tickets grid
  • Flexible Assign System
  • On-the-fly Filters
  • Save communications history completely
  • Built-in content
  • Spam Protection
  • Accept tickets via Email
  • MailBox
  • Live Chat
  • Advanced Reports
  • Create Unlimited Departments & Agents
  • Fast Ticket Creation from Backend
  • Set Permission For Each Department
  • Schedule Time to Auto Close & Auto Remind
  • Add Unlimited Category
  • Fully customizable
  • ailored for Multistore installations
  • Ticket automations perform routine tasks without admin
  • No third party storage used for saving and processing tickets
  • Department permissions
  • Help desk tab
  • Ticket page
  • Communication
  • Customer can attach files to their inquiries
  • Follow-up emails
  • Support Surveys
  • Add necessary contact information
  • Set Priority for the email
  • Supporters Performance Management
  • Supporter Assignment
  • Frequent Responses
  • Reopen closed tickets


View detail: https://landofcoder.com/magento-2-he...extension.html

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