Zendesk Extended For Magento 2 has been designed to combine the potential of your eCommerce platform with a modern customer service solution Zendesk. The extension
will not only allow you to view and handle Zendesk tickets in your Magento admin panel, but also instantly create Zendesk accounts and conduct bulk operations on tickets and users. Your customers, at the same time, will be pampered with the comfort of handling each submitted ticket without leaving your website.
Put a wider perspective on how to take care of your customers with Zendesk Extended For Magento 2!

Customer Panel Features:
  • Open New Ticket
  • Add Several Attachments To Each Ticket Message
  • Add Reply To Ticket
  • View Tickets
  • View Tickets Statistics

Admin Panel Features:
  • View Full Tickets List
  • Open Ticket Directly From Extension
  • Manage Tickets - Reply, Add Notes, Modify Settings, View Logs
  • Delete Single Or Multiple Tickets
  • Display All Selected Customer Tickets On Their Page
  • Create Zendesk End-User Accounts For Clients Automatically
  • View Full Users List
  • Add New Admin User Account
  • Use Default Or Custom Admin Account
  • Define Custom Signature For Each Admin
  • Toggle Possibility To Add Attachments To Tickets
  • Define Cache Lifetime - With Ability To Disable Cache

General Info:
  • Supports Multiple Attachments In Single Ticket Message
  • Supports Ticket Tags
  • Connection Test And Admin Validation
  • Multi-Language Support
  • Supports PHP 5.6 Up To PHP 7
  • Supports Magento 2.1 And Later

Find Out More About The Extension On Our Website!
♦ Read More About Zendesk Extended For Magento 2

Are You Looking For A Complete Documentation?
♦ Visit Zendesk Extended For Magento 2 Wiki

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