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Magento product questions: Convert Potential Customer into Buyers

  1. #1
    Junior Member Magento Nguyen's Avatar
    Join Date
    Jun 2015
    Thanked 11 Times in 11 Posts

    Default Magento product questions: Convert Potential Customer into Buyers

    Sometimes your customers are just a step away from purchasing because they are lack of some information about a product or want to make sure they have selected the right one. You certainly don’t want to lose customers for such a circumstance. You want to supplement a good utility for your online shop which facilitates your customers to enter their questions of the products and get answered instantly right there. That would be a perfect solution and it’s exactly what our Magento product questions extension is providing.

    Customer usually ask same question again and again , so instead of answering questions again and again you can create you own products knowledge base with Magento product questions extension. Having this extensions will help you save time spent on customer support answering same questions. Also help to increase your sales volume by improving chance of converting your visitors and increase your understanding of your customers concerns.

    Only $ 39 ! Download now:

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    Increase Customer Satisfaction

    Customers and guests can ask questions directly on product pages and get answered right here : it help increases the overall customer satisfaction with your store and service and may lead to sales and increase ease of shopping for your customers.
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    customers and guest can add answer and rate all the answers for questions:

    Help you understand your customers better and let your customers share their experience and knowledge. They can mark them as being helpful, not helpful or inappropriate.

    Customers and guests can see and find suitable questions and answers on product pages for the similar issues they are in need of advice : Help create customer generated content related to your products

    Customers can set questions to be private or public : Support private questions for registered customers and allow other customers to answer questions and clarify them

    Customers and guests can find and see all questions and answers related to the products on FAQs pages : Your product pages are well-organized and convenient to read

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    Admin’s help
    Admin can approve or decline questions and answers
    Admin can set a question to be private or public
    Admin can create answers and questions in admin panel
    Admin can create topics
    Admin can assign the questions to a topic
    Admin can assign the questions to other products
    Admin can set who can add questions (registered or guest)
    Admin can set who can rate questions (registered or guest)
    Allow you to place FAQs block anywhere you want on your website

    Improve SEO

    Having this Magento extension will help you improve the search engine rankings of your product pages based on the highly relevant content that is generated by magento question and answer extension on the specific product pages .
    Easy to install and use

    Its designed with the native Magento store interface and allows you to be up and running within minutes. Easy to install, easy to upgrade, just copy and paste to use , friendly and flexible configuration.

    Magento product questions extension

    Ability to show all topics and questions, answers on the FAQs page
    SEO friendly
    Ability to sort the questions by Latest, Score, Order
    Ability to search the questions and answers on FAQs page
    Allow you to enable or disable Captcha to prevent spam messages
    Easy to install, easy to upgrade, just copy and paste to use
    HTML/ CSS and W3C validation
    Friendly and flexible configuration
    Cross-browsers compatibility
    Full and well-organized document for installation and user manual
    For more references : Check out our Magento 2 Extensions

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  2. #2
    Junior Member IToris's Avatar
    Join Date
    Jan 2017
    Thanked 2 Times in 2 Posts


    Thank you for sharing!

    The Product Questions and Answers extension for Magento 2 greatly extends the store’s functionality and allows to add QA directly on product pages.


    • Questions and Answers submitted by both admin and customers
    • Automatic and manual moderation
    • Q/A tab is built in product pages
    • Ability to subscribe to a question and receive answers by email
    • Admin has full control over editing Q/A
    • Q/A summary on product pages
    • Quick search for Q/A
    • Ability to sort Q/A by relevance
    • Captcha to avoid spamming
    • Responsive design for tablets and mobile devices

    Check out the video tutorial about the main extension’s features -

  3. #3
    Junior Member
    Join Date
    Nov 2019
    Thanked 3 Times in 3 Posts


    Hello, folks!
    How are you doing?

    Well, in the online market customers are always curious to know more about the products. Hence, using Product Question Magento 2 Extension, allow them to ask questions related to products to the store owner and answers for the same. It will help them to remove their doubts and make the buying process quite faster.

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    This module is very simple, if any customer has a question about the product, he may ask it under the Q&A section area by filling form details like Name, Email, Subject(optional) & Question.

    Next, the product question gets saved in the database and simultaneously an e-mail gets sent to the store owner which is already saved in the admin panel. After approval by the store owner, the answer to a particular question gets displayed on the product view page under the Q&A tab.

    Highlighted Features:
    1. Provides a fully customizable interface of the extension, a beginner can easily setup.
    2. Have any confusion regarding this extension then feel free to ask and get top priority support.
    3. Ability to enable/disable this extension from the backend. Very easy to manage.
    4. Allows customers/visitors to ask a question about a product from the product view page.
    5. Advanced grid with inline edit, multicolumn filters, search by keyword, sorting, etc.
    6. Export product question data to CSV or Excel XML file.
    7. Add Google Recaptcha with question form to avoid spam questions.
    8. Facility to add product Q&A through back-end by the store owner.
    9. Customers can submit a private question to admin. Something like private support with the product.

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