Magento Expert Forum - Improve your Magento experience
What Are The Simplest Ways To Improve Customer Services?
In the current E-Commerce world customer is the king. To build successful eCommerce stores, you have to meet all the requirements of the customers. In this competitive world, fast & reliable services fetch more customers/buyers than quality of products. So, to be on top of the charts, you have to be one step ahead of the consumer requirements.
There could be many ways to attract customers, for instance by offering exclusive discounts or offers, by providing flexible product delivery options, by availing advanced offerings and a lot more! As far as the market trend goes, the most important requirements of the current customers are, to have quality products, decent discounts, preferred delivery options, on-time deliveries and good product services.
Many customers these days go for the quality products rather than going for the cheap products. They are willing to pay handsome amount of money if you are delivering them product that matches their expected quality. Still, customers will prefer discounts for their selected products. They’ll search for best possible options available and choose from them.
Most imperative aspect of customer satisfaction is Delivery of products as they require. They don’t want to wait for products. They want it when they want and where they want. They don’t want their product to arrive when they are not around. They want their product delivered fast and on time.
Only solution is to help customers with precise delivery dates and time options. So that, online store owners can have at least 100% customer satisfaction and boost online sales quickly! Other significant scenario is to measure how products are delivered! If customers want to return the purchased products, then must not face hardships of returning the products.
Delivery time slots or flexible delivery options help add value to online stores! Customers can have freedom to select the delivery dates, which is the primary element for them to be contended! The efficient delivery date manager can easily handle customers’ orders; this can be an ultimate helping hand to eCommerce store owners! Moreover, acquiring accurate track records of shipping orders with product details is also a wise way to head with!
Thus, these are just different yet the easiest ways to improve your customer service!
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The Following User Says Thank You to Bizmagestore For This Useful Post:
This way really make your site perform better and better and customers do not have to wait so long for loading site and leads to abandon shopping cart.
Current E-Commerce scenario customer is the king for online store. The most important thing is customer requirements, fast & reliable services for quality products.
I installed Order Delivery Date extension you shared.
Originally Posted by marknguyen
Our customers really like its features, especially they can choose date for receiving orders. We have gained more reputation since we installed this extension.
It is such a great extension!
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