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Enable product questions and create a helpful knowledge base.

  1. #1
    Junior Member Amasty's Avatar
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    Arrow Enable product questions and create a helpful knowledge base.

    Here is a new FAQ and Product Questions extension that will help you to let customers ask questions right on product pages to instantly receive any specific information they need. Create and manage your own product knowledge base to provide store visitors with the answers to the most frequently asked questions.

    - Enable customers write questions on product pages
    - Manage questions and answer them from the backend
    - Create informative FAQ section
    - Customize knowledge base page layout
    - Let customers rate answers

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  2. #2
    Junior Member IToris's Avatar
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    Thank you for sharing!

    If you are running the Magento 2 store, you can try the Product Questions and Answers extensionhttps://www.itoris.com/magento-2-product-questions-answers.html


    The module has the following features:

    - Both admin and customers can submit answers and replies
    - Admin gets the full control over all questions and answers
    - Moderate questions and answers manually or automatically
    - Sort QA by relevance
    - Email notifications
    - Ability to enable Captcha to avoid spamming

    You can check out how to add questions and answers to a product page in Magento 2
    https://www.itoris.com/blog/magento-...magento-2.html

    Video Tutorial about the Product QA features
    https://www.itoris.com/blog/videos/p...-tutorial.html

  3. #3
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    Check out one this Product Question Magento 2 Extension also.
    This extension allows customers/visitors to ask product questions and receive answers from the product view page. Customers can see the Q & A tab on product detail page and ask question for a particular product by filling simple form. It will increase your store sales and makes your website more interactive and user-friendly.

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