Supports the customer requests easily on your site with Knowledge Base

[selenan]

You are tired from recurring questions your customers used to ask you, aren’t you? That's why you should buy this module_ Magento Knowledge Base. It absolutely helps to reduce workload on your helpdesk team. The installation is easy and you are absolutely impressed with our guys support! It completely solved this problem. The functionality provided by this solution helped you to organize all documentation for users in the proper way. Customers feel you care about them and have less questions about your products and services.
Some of the highlight features of Magento Knowledge Base Extension:
- Allow admin managing many categories and articles. Multiple categories per article
- Allow customers searching exactly what they are looking for. Additionally, allow customers rating and commenting articles they are interested
- Design optimized and friendly SEO as well as customize URL friendly
- Design Knowledge Base page displaying on all devices, display Category Articles, Top Rating, Latest Articles and Tags block
Highly recommend it! With just only 49$, you will have this perfect extension. It very useful and helpful. Visit our website: http://magehit.com/magento-knowledge...extension.html

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[Amasty]

Thanks for sharing!
In addition to a good knowledge base a company needs a food Help Desk system, and here it is - https://amasty.com/magento-help-desk.html

This module will enable you to:

Set macros for quick answers
Fetch several email accounts at once
Customize tickets grid view
Attach files to tickets
Built in email templates