No one likes to go through the process of refund, whether it be a customer or the merchant. But it can't be avoided, even in the E-commerce business. For Magento 2 stores, it is necessary for admins to organize an easy refund request process for enhanced customer experience. Meetanshi has developed Magento 2 Refund Request extension that allows customers to request for refund and helps admin to handle those requests easily!
The Magento 2 Refund Request extension enables a separate refund request form in frontend which can be used by customers to submit a request for a refund without having to log in. The module also enables a backend grid for admin to easily manage those refund requests.
The extension offers an option to enable Google reCAPTCHA in the form for security purpose against spams and bots! Also, ensure customers that your store follows EU's GDPR law by enabling a privacy policy text box that has to be approved before form submission.
Benefits of Choosing Meetanshi's Magento 2 Refund Request extension:
Customers can request for order refunds using refund request form.
Admin can set custom form title and description for the refund request form.
Google reCAPTCHA in the refund request form to avoid spammy submissions.
Option to enable privacy policy notice to comply with EU's GDPR.
Set custom privacy policy check box notice to show in the frontend form.
Email notification to admin when a new refund request is submitted.
Email notification to customers on successful refund request submission.
Option for admin to enable extra fields in the frontend form apart from the mandatory ones.
Allows adding refund reasons in the backend to allow requests for the specified reasons only.
All the refund requests are stored in the backend in a separate grid to handle refund requests.
Customers can fill order details, specify the reason for refund and submit requests from the refund request form, from the top link section, in the frontend.
Easy to handle refund requests and deliver a better refund experience to the customers.
Magento 2 Refund Request
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