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Magento Help Desk extension by Amasty!

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    Junior Member simon.walker's Avatar
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    Apr 2013
    Austin, Texas
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    Default Magento Help Desk Professional by FME

    Also check this Help Desk Professional component for Magento developed by FME.
    This extension is equipped with comprehensive ticketing system. You can easily track tickets on Sales, Support, or just help someone find the right information.

    Some of the key features are:

    • DEPARTMENTS MANAGEMENT - Magento Ticket System
    • Ticket Status Management
    • Ticket Priorities Management
    • Templates Management
    • Premade Reply Templates
    • Ticket Statistics– Graph Support
    • Frontend- Magento Help desk Extension

    Name:  post_ticket_1.jpg
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