Richard Baik is a Support Team Lead and is associated with Magento Inc. from the last 5 years. He is a Magento certified solution specialist and has over 15 years of experience in Technical Support side as well.

Cloudways reached out to Richard to ask him about his experience with Magento and asked for his suggestions on how Merchants can improve their ecommerce store. Talking about Magento 2 and Magento events, Richard recommended that everyone should at least try to attend at least one of the many Magento events that happen in an year. Richard is himself a full time runner and fitness geek and has been a part of multiple Magento events over the past years.

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