Magento Expert Forum - Improve your Magento experience
Magento Knowledge Base - The best advanced customer service solution
You have too much customer support requests? So,you want an advanced customer service solution. Cmsideas has created Magento Knowledge Base which can collect and systematize informations, terms and conditions of work and also help your customers find all the necessary information. Thereby, you can improve your customer service and make your website more trustworthy.
- Allow admin to sort articles by date and rating.
- Allow you to collect and systematize informations, terms and conditions of work.
- Magento Knowledge Base allows your customers to search and find very quicky.
- Ability to group solutions into specific topics and sub-topics.
- Customers can search articles by content or title.
- All the direct links are SEO friendly.
- Ability to customize the basic Knowledge Base URL.
Product details: http://cmsideas.net/magento-knowledg...extension.html
View More Our Extensions: http://cmsideas.net/magento.html
View more threads in the same category:
Here is another Knowledge base extension with some advance features to let merchants provide 24/7 support by creating and managing an effective knowledge base section.
For more details - http://www.fmeaddons.com/magento/sup...extension.html