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Magento Customer Order Comment Management Extension

  1. #1
    Junior Member Bizmagestore's Avatar
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    Default Magento Customer Order Comment Management Extension

    Can your customers comment on their orders prior to placing any order? It is important to understand what your customers think about your products or if they wish to comment something to improve their customer experience or for your store!

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    You can now add this facility in your Magento store by configuring Customer Order Comment Management Extension. It will add a comment box in the checkout page for both single or multi-shipping address checkout and order page in the customer account for the customer to have a view of the history of comments being posted by him/her for various orders placed. It can also be displayed in the confirmation email by adding a single line in the email template. When customer adds comment from order view page, a notification is sent to the admin of the store.

    Core Features

    Adds Request Box
    Admin can add order request comment box in the last step of checkout process for both single or multi-shipping address checkout.

    View Order Button in Order Request View Page
    There is “View Order” button on Order request view page, which will redirect to the order view page of the Order.

    Displays Order Comment in Two Places
    Admin can view order comments in the form of grid listing or in order detail page as customer order request.

    Comment Visible to Customers
    Customer can view order comment from order details page under ‘my account.’

    Adds New Comment
    Customers can also add new request/comment from order details page under ‘my account.’

    Displayed in Confirmation Email
    The comment can also be visible in the confirmation email by adding a single line in the email template.

    Comment Notification sent to Admin
    When customer adds comment from order view page, a notification is sent to the admin of the store.

    Users Gain

    Happy Customers as they get opportunity to comment
    Customers feel they are heard and important to business
    Develops customer retention and loyalty

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  2. #2
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    Default

    Safe investment & Excellent Extension

    Another good choice for Magento Order Comment Extension has enables the customers to add comments, instruction and special requests on the go while purchasing product of their choice. [Read here]

  3. #3
    Junior Member Bella Williams's Avatar
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    Default

    I recommend One Step Checkout extension by Magecheckout for ecommerce stores to satisfy your customers the best.

    One of the miracle features the extension has is adding comment box on the checkout page.

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    With it, customers will enter more requests for their order such as address shipping, delivery time, especially, they can send beautiful wishes to receivers.
    Besides, you can understand customer better through quick survey which is able to be customize question's content following to your want.

    You can enjoy other interesting features and we always make great efforts to support you.
    Let come to the website: Magecheckout.com.

  4. The Following User Says Thank You to Bella Williams For This Useful Post:

    Sheila D. Moore (30-07-2015)

  5. #4
    Junior Member Sheila D. Moore's Avatar
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    Default

    It's nice feature

  6. #5
    Junior Member Bizmagestore's Avatar
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    Quote Originally Posted by Sheila D. Moore View Post
    It's nice feature
    Thanks for appreciate.

  7. #6
    Junior Member Amasty's Avatar
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    There is one more extension that will let you add as many checkout fields as you need to collect the necessary information - https://amasty.com/order-attributes.html
    The features include:

    Collect enough order-related information
    Improve order processing not to lose money
    Grow customer satisfaction with faster order completion
    Create any number of fields for checkout pages
    Display the info on order grid, order pages, in emails, etc

    Name:  order-attributes-attribute-grid.png
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  8. #7
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    You can check out this Magento Extension : http://www.magesolution.com/extensio...-checkout.html
    On sale : $ 39
    Or join in Magesolution membership club to get full collection of Magento Theme and Magento extension with only $ 59

  9. #8
    Junior Member marknguyen's Avatar
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    Consider our powerful extension: https://www.magentocommerce.com/mage...product-image/

    Unboxed Extension by BSSCommerce allows admin to customers' product images for powerful indirect marketing tool.
    You can manage images uploaded by customers but also customers' comments on each images. Perfect! Right?
    There are huge things from the extension, check it out!

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