Magento Expert Forum - Improve your Magento experience

onet connect
Results 1 to 1 of 1

Extension: Zendesk Extended For Magento

  1. #1
    [ Contributor ] ModulesGarden's Avatar
    Join Date
    Mar 2014
    Thanked 0 Times in 0 Posts

    Default Extension: Zendesk Extended For Magento

    Our next official extension enables really well thought out integration between your Magento and Zendesk. That is why we called it Zendesk Extended For Magento, because it offers much more than just managing the tickets inside your favourite eCommerce platform.

    Extension will allow you to not only manage Zendesk tickets and users directly in your Magento admin panel but also enable your clients to access completely new section in their customer panels - allowing them to create, reply and manage their tickets without even leaving your online store! Bring your customer service to the next level, connect your Magento and Zendesk!

    Name:  ModulesGarden Zendesk Extended For Magento.jpg
Views: 47
Size:  42.5 KB

    Name:  ModulesGarden Zendesk Extended For Magento 2.jpg
Views: 47
Size:  76.7 KB

    Customer Panel Features:

    • Open New Ticket
    • Add Several Attachments To Each Ticket Message
    • Add Reply To Ticket
    • View Tickets
    • View Tickets Statistics

    Admin Panel Features:

    • View Full Tickets List
    • Manage Tickets - Reply, Add Notes, Modify Settings, View Logs
    • Perform Mass Action On Tickets - Delete And Change Status
    • Display All Selected Customer Tickets On Their Page
    • Create Zendesk End-User Accounts For Your Customers Automatically
    • View Full Users List
    • Add New Admin User Account
    • Use Default Or Custom Admin Account
    • Define Custom Signature For Each Admin
    • Enable/Disable Possibility To Add Attachments To Tickets
    • Export Tickets Overview - CSV And XML
    • Define Cache Lifetime - With Ability To Disable Cache

    General Info:

    • Supports Multiple Attachments In Single Ticket Message
    • Supports Ticket Tags
    • Connection Test And Admin Validation
    • Open Support Ticket Directly From Extension
    • Integrated with ModulesGarden Base For Magento
    • Multi-Language Support
    • Supports PHP Up To 5.6
    • Supports Magento Up To

    Find Out More About The Extension On Our Website!
    ♦ Read More About Zendesk Extended For Magento

    Are You Looking For A Complete Documentation?
    ♦ Visit Zendesk Extended For Magento Wiki

    View more threads in the same category:

    Last edited by ModulesGarden; 25-04-2016 at 09:25 AM.

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts