Magento Expert Forum - Improve your Magento experience
[New Free Extension] - FireText SMS
Here at FireText we're UK leaders in SMS marketing and we've just launched a new Magento extension taking SMS order notifications to the next level. Our latest extension is purpose built to help online stores get really personal with customers and make the online shopping experience more human with with fun, chatty SMS order notifications.
To mark the launch of our new free Magento extension we've decided to put a special offer together for you... the lucky members of this forum!
Receive 200 free trial credits upon installation of the new FireText SMS extension + Access to your very own SMS expert to guide you on message tone
The need for chatty SMS
As mobile shopping grows, many sites are now rethinking the way in which they communicate with customers and how they can get personal. An increasing number of online stores have started using SMS with the aim of driving customer engagement. Gone are they days of bland text messages that simply list order number and say thank you - now its about adding that extra bit of flair!
A great example:
Good news Alec! One of our busy winter elves has just told me that your order is on the way! Happy holidays! - Pete from Giftland.
it is important not to get lost in the depths of the SMS technology – the bottom line is that message tone has become equally as important as message content. Here at FireText we understand this so we've made our module really simple to get message tone right. You can set up SMS triggers at 5 different order stages and include 13 optional order fields - simples!
• Order received
• Order on hold
• Order cancelled
• Payment refund
• Order shipped
Link to Online Content
Internet enabled smartphones have unleashed a whole new world of possibilities with SMS – you can use the FireText URL shortener to include links to online content like social media - or even direct customers back to your online store.
Put your company name as the message sender. Instead of receiving messages from a phone number your customers will see your brand name before even opening the message.
You're in safe hands. At FireText we only send messages through Tier 1 network providers for maximum reliability.
Receive Replies to your Inbox
Why not start a conversation! You can enable or disable direct replies to your texts. If you enable replies then these can be set up to be redirected to an email address for your customer service team to pick up and have a natter.
Build a Database of Numbers
Build your database of numbers with SMS opt-ins and send future promotional campaigns through FireText's leading SMS platform.
We like to keep our pricing simple. All texts to UK mobiles cost 4p. There are no contacts - that would just be nasty, simply top up with credits as and when required. For international senders, just drop us an email on hello[at]firetext.co.uk and we'll send you our price list.
By using FireText you'll not be alone. You'll have the full support of our team of experts here at FireText and you can tap into our knowledge at any time.
If you would like to find out more, you can register for a free FireText account here call us on +44 (0)1326 62 00 00 or email hello[at]firetext.co.uk - or just call us for a natter, we like to chat!
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This is Ben at FireText - we're very excited to launch our new extension. If you have any questions or would like a web demo then just leave a comment and I will get back to you as soon as possible.
Good for notify order or confirm customers
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