Online shopping- fake orders

[Sara Evans]

In my online store I'm facing a constant problem. An order is placed; after processing the order and sending the goods to the customer, the customer denies having purchased it. This results in wastage of time, money and effort. What do I do? Please guide me...

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[davidclarkny]

It 's "human" problem, not machine problem, so that you only have chance to confirm before sending good somehow, phone call or something like that.

[shunavi]

I guess customer pay the order before the order is processed, right? If yes, we can get them pay the sending fee if they don't want to get the order

[Sara Evans]

Is there a Magento extension or module that would help to prevent such fake orders? This is specifically for the cash on delivery method.

[uscoding]

In my online store I'm facing a constant problem. An order is placed; after processing the order and sending the goods to the customer, the customer denies having purchased it. This results in wastage of time, money and effort. What do I do? Please guide me...

Hi, after customers created order, they send payment first and then you will be sending the goods to the customer?

[Sara Evans]

This is in the case of the cash on delivery system where cash is received after delivering the purchased item to the customer.

[Sara Evans]

Hi people, while browsing just came across this missed called module. Please suggest if this will be of any help...

[Sara Evans]

Hi people, while browsing just came across this missed called module. Please suggest if this will be of any help...

This missed call module enables the admin to display a phone number on the site , when an order is placed. The buyer has to give a missed call to that phone number to confirm the order. Hope this will help to eliminate fake orders.

[mahidanel]

Better to change your site coding to pay while booking option, it will help you in saving time, money and all.


Thank you.


REGARDS
coolcake.in

[Anilek]

This kind of things are normal to be happen because most of the times when we see whether things are going according to our needs http://www.planet-coupon.com or not so yeah throughout the outcome stays normal.