Magento Knowledge Base extension allows store owners to give their customer an advance forum where they can post questions, answer to questions already posted by other users. The store owners can post replies to the unanswered questions and that serves as FAQ / knowledge base for other users. The main landing page of the support portal page have a short description section leading to the FAQs category. The store manager can define the limit for number of categories to be displayed in main landing page, rest are displayed when clicked on "View more categories". The 3rd section of the page has the list of latest / hot questions.

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