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Magento 2 Product Questions & Answers

  1. #1
    Junior Member IToris's Avatar
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    Default Magento 2 Product Questions & Answers

    You no longer need to add additional information to products' description and spend time while updating each product. Let your customers share experience and relevant information with each other by submitting questions & answers. The powerful Product QA extension is a guaranteed method that helps to make a quick purchase decision and build trust relationships with clients.

    Product Questions & Answers for Magento 2https://www.itoris.com/magento-2-pro...s-answers.html

    Features:

    • Questions asked by both admin and customers


    The extension allows to submit questions and answers directly on products' pages. There is ability for customers to see all questions instead of asking the same things personally. Customer can either click the Product QA tab or button "Add New Question".

    • Answers replied by both admin and customers

    Both admin and customers can submit answers directly on products' pages. Let customers share knowledge, unique experience with each other.

    • Ability for visitors to ask questions and reply

    Guests can also submit questions and answers if the necessary settings are enabled. You can also set "Captcha" to protect your store from spamming.

    • Admin has full control over editing Q/A

    Admin can choose if questions and answers are approved automatically, or if they need manual moderation. Any question or answer can be edited. Administrator can add links, images, video to answers.
    Administrators can also add their own questions and answers. Use any nick you want to imitate a customer’s question or reply.

    • Ability to subscribe to a question and receive answers by email

    A person submitting a question can subscribe to the question. When a new approved answer is received the notification email will be sent. It is also possible to sign up for the newsletter before submitting the question. In this case the customer's email address is saved to Magento's newsletter database.

    • Sorting and searching, great modern sliding effects

    Customers can sort out questions to have more answers, to have the most helpful answers, etc. It's an easy way to help customer to find necessary information. When they ask a new question or add a new reply AJAX is used. No page reloads. A sliding effect opens up additional forms directly under the list of questions. Also there is ability to search questions and answers by text.

    • Q/A tab is built in product pages

    Your product pages look more modern, well-organized and convenient to read.

    • Responsive design for tablets and mobile devices

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    If you are running a store based on Magento, you can try this Product Questions & Answers extension for Magento: https://www.itoris.com/magento-questions-answers-qa.html

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  2. #2
    Junior Member Amasty's Avatar
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    Default

    Great extension!

    If you're still using Magento 1, then this FAQ module will work for you.

    - Enable customers write questions on product pages
    - Manage questions and answer them from the backend
    - Create informative FAQ section
    - Customize knowledge base page layout
    - Let customers rate answers

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  3. #3
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    Default

    Thanks for your suggestion! I have tried you recommendation and it's awesome.

    I also want to suggest you to try one more extension here: FAQ Manager - Magento 2 Extension. It's very user-friendly and fully responsive extension that helps to locate your store in the Google map. This extension helps your customers track your store easily and conveniently.

    Checkout it's amazing features:
    ➡️Video FAQ
    ➡️Better Communication
    ➡️Ask Question
    ➡️Easy To Install And Manage
    ➡️Widget Support

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