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Magento Product Questions
Magento Product Questions by CMSIDEAS.
Magento Product Questions
The Magento Product Question extension enables your visitors to ask questions directly on the product page. The store administrator reviews the questions and gives answers himself or allows other visitors to respond to them.
In this version, the new (and unique) feature allows you to quickly drive the content of your Magento store and grow powerful community. The question and answer appear together on the same page.
If a customer asks a question relevant to multiple items, you can easily share it on other product pages or websites.
For demo backend:
1. Ask a question
“Ask a Question” button on all product pages
The module adds “Ask a Question” button below item description on all product pages. After clicking the button, the product questions form appears where a visitor can submit his question.
Disable "Ask a question" form for guests
Don’t want guests to ask questions about your products? Disable this option from admin panel and suggest unregistered customers to sign up.
Show all product questions on the page
The module displays all questions that have been asked about the product. The most helpful questions are shown first.
A customer can choose the type of his question: public or private. Private questions will be answered via email only and won’t be displayed in the frontend.
Edit the question before approving
After a question is submitted, the administrator can change author’s info, question body, store display, etc.
2. Answer visitors’ questions
Specify the answerer
The Product Questions Magento extension allows you to add answers from:
If you want to publish an answer as a customer, you can choose one of the existing users in your store base.
Let customers answer questions on the product page
Configure who can write answers on product pages:
only registered customers
only registered customers who bought the product
both guests and registered customers
Invite buyers to answer a question via direct emails
Invite buyers to answer a question about the product they have already got by sending direct product questions emails. You can configure which customers will be notified about the question according to the date of the purchase.
Visitors’ answers auto-approval
The Magento Question extension allows you to approve customer-submitted answers automatically.
Limit the number of answers on the product page
You can show last X answers per each question. Answers with the highest helpfulness rate are displayed first. To unfold other answers, customers can click the Next Answers link.
Add several answers per one question
The module allows you to add an unlimited number of answers to one question.
Manage product questions and answers with ease
Both administrator and visitors can rate the helpfulness of questions and answers. The most helpful ones will be displayed first on the product page. Moreover, you can restrict guests to rating and allow only registered clients to vote.
Parse URLs into links
The extension allows you to display URLs as links in questions and answers.
Product Questions tab in My Account
The module adds a special tab into customer’s account area, where a user can observe whether the question is approved and answered, check the status of the replies, and see the link to the products he/she has discussed.
See all questions in the backend
A new question is automatically added to the Pending Questions page in the backend where the administrator can moderate it. The module saves all questions with answers and you can view them on the All Questions page.
Assign product question to several products.
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