Changing the "Grand Total" Figure

**ffdjames** · 12-08-2013, 09:30 AM

We have (unfortunately) a credit card surcharge on our transactions which is working fine and well but in order confirmation emails it reads like this:

Grand Total (Excl.Tax) £327.80
VAT (20%) £65.56
Tax £65.56
Credit Card Surcharge £9.83
Grand Total (Incl.Tax) £393.36

If you notice, it shows the right values apart from the bottom line (Grand Total (Incl. Tax)) which does not include the credit card surcharge. We use SagePay which I think is the module creating the value.

Can anyone advise on how we could correct this?

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**ccvv** · 13-08-2013, 02:12 AM

In this case, I think you just need to edit the email template then it work well enough. Or you should look at the support from SagePay

**ffdjames** · 13-08-2013, 07:16 AM

I spoke to Ebizmarts who do the SagePay extension and they very quickly replied saying they would install an update for me to make it work! The update was done last night (after hours so as to cause as little disruption as possible). All seems good this morning, we just need to test it with a credit card

**ffdjames** · 13-08-2013, 10:13 AM

On checking this it didn't actually work so email sent. May have to change the email template after all, I'll wait and see what they say.

**ccvv** · 13-08-2013, 01:16 PM

Nice to know you solved the problem.

**alexenderthomas** · 27-05-2019, 08:43 AM

Select either of the Grand Total heading cells.
Then, to change the text: Type a new heading, to replace the existing heading. OR Press F2, then edit in the text in the cell. OR Click in the Formula bar, and edit the text there.

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Changing the "Grand Total" Figure

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Changing the "Grand Total" Figure

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