How To Manage Customer’s Reviews and Ratings in Magento 2

How To Manage Customer’s Reviews and Ratings in Magento 2

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I. How To Manage Customer’s review

In your admin panel, go to Marketing > User content > Reviews

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This is where you can view all of the review and ratings for products

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In order to add a new review, click on ” New Review”

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In the review details:

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• Product Name
• Rating
• Status
• Visibility
• Nickname
• Summary of Review
• Review

Click ‘Save Rating’:

II. How to add new rating criteria

Login to your admin panel > Stores > Rating

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Click on “Add New Rating” button.

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You can try Products Reviews Magento 2 Extension also.
It helps you for get post purchase customer engagement. With the help of this you provide an easy interface to your customers for submit their reviews in attractive way. Products reviews extension allows your customers to upload image with product review form and help you to increase your sales, reduce the number of rejections or returns goods, decorate review page, it will increase the number of visitors.

Nice post. You can try Marketplace Seller Review extensions also. This extension comes with an option that enables Customers to give reviews to Marketplace Sellers.

I have also wanted this answer.