Magento Customer Management

New customers can sign up for your online store through the main page->My account section. They should click on the [Create an Account] button and fill in the details:

http://magentoexpertforum.com/i/2013/19.jpg

You can add new customers or manage the existing ones through the Customers section in the Magento admin area:

http://magentoexpertforum.com/i/2013/20.jpg

In order to change the customer details, click on the [[Edit]] button.

There you can alter all customer details, including the username and the password, the address, monitor the orders, the shopping cart, the wishlist items, the reviews and the tags and manage the newsletter:

http://magentoexpertforum.com/i/2013/21.jpg

You can add and manage the customers' groups through the Customers section -> Customer Groups:

http://magentoexpertforum.com/i/2013/22.jpg

You can monitor the online users from the Customers section -> Online Customers.

The newsletters which you will send to your customers can be composed and managed through the Newsletter section in the Magento admin area:

http://magentoexpertforum.com/i/2013/36.jpg

You can create templates, manage the newsletters' outgoing e-mail queue, include subscribers for the newsletter and check the problem reports.

I use a similar crm program. Is it worth to change it to Magento?

If you wanna change to Magento because of CRM functionality then you shouldn't do that. It will cost you a lot of time and money to move your shop to magento.

Quote:

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Originally Posted by Valdymo

I use a similar crm program. Is it worth to change it to Magento?

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Thanks for advice, David :)

We offer Magento-SugarCRM bridge as affordable and flexible Magento CRM solution

With the extension you can map fields in Magento to be synced with SugarCRM and manage customers as you prefer in CRM system

Whenever the client is buying something their satisfaction does matter the most i mean especially when its about online buying costumer relationship is something that is important and at the same time plays an important role like nothing else.So yeah this is how we gotta talk about it.

You have defined nice steps about How to manage your customers in Magento Commerce:

I would like to share video related to Magento Customer Management. Hope this will show you better understanding on how to manage customers and groups in Magento:

http://www.youtube.com/watch?v=ZGsOOINjiAQ

Wanna going to share a very detail tutorial with you: (This tutorial is created by kualo)

Visit link and follow steps: http://my.kualo.com/knowledgebase/50...-commerce.html

Thanks,

Customer Attribute Extension <----- By installing this extension, store owners will experience the joy of better customer management. :)

At the end finally its all about the costumers because if we take a look how the costumer relationship can be build goodly that is a fine thing to be doing and yeah the way you have talked about all it feels like its time to learn more and do better.

That was great. It is very important that these kinds of extensions should be engaged inorder to gain customers and to improve customer engagement in your site.

Certainly. It was and with me. We can communicate on this theme. Here or in PM.

Hi, everyone!
Also, I recommend you to read about benefits Magento, maybe, this help you good understand how Customer Management work.
More info about Magento Custom Module Development here dinarys.com/blog/custom-module-development

Discover our Magento 2 Customer Management Guide and learn more about Customize My Account, Order History & Functionality.