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Store customer support always plays a vital role in the success of every store. If the customers can't get satisfied and all the information about the product then they will not buy a product.
Live Chat is a key to solve it. Here's a full guide: Magento 2 Live Chat
Click on Flush Magento Cache option in order to install Magento Live Chat extension properly:
Now you will see the LiveChat button on the top bar of your store's admin panel.
It's time to sign in to your LiveChat account.
Check how to implement LiveChat to your Magento 2.0 online shop and start storing and tracking information about your visitors' purchases.