Magento 2 Social Messenger extension by Knowband: Live chat support facility

The eCommerce store admin can now offer live chat support facility to the customers with the help of Magento 2 Social Messenger extension offered by Knowband. The Magento 2 Social Messenger extension allows incorporating Facebook messenger on the website. The online store owner can show messenger icon on the website and also set its icon color. This feature-rich Messenger Chat Module for Magento 2 store is highly customizable and mobile responsive.

The online customers/store owner can log in Facebook and communicate with the store admin directly. The eCommerce store owner can manage all the conversation from the integrated messenger chat-box. The eCommerce store admin can select the pages for showing live chat support option. The online buyers/store visitors can ask their concerns, confusion and queries. This increases customers trust over the store.

Salient Features of Magento 2 Social Messenger extension:

1. Easy Installation: The online store admin can easily install, configure and use this Magento 2 Social Messenger extension.
2. Simple to Activate: The online store merchant can enable or disable the functionality anytime from the Magento 2 Live Chat Support module admin interface.
3. Integrate Facebook: The Messenger Chat Module for Magento 2 store allows the store admin to integrate Facebook for offering live chat support. Admin can enter the Facebook app id and page id in order to integrate Facebook.
4. Set the Icon Color: The e-merchant can set the messenger icon color from the admin interface. Facebook Messenger and Live Chat plugin provide a color picker tool for color selection.
5. Select the Pages: Admin can choose the pages on which he wants to show live chat support functionality. The admin can also show live chat support on all the pages.
6. Set the Greeting Message: The e-merchant can also show greeting message to the logged-in and logged-out customers. The store owner can set different messages for online users.
7. Set the Delay time: As a store admin, you can set the delay time for showing the messenger live chat support after some delay.
8. Mobile Responsiveness: The Magento 2 Social Messenger extension is mobile responsive. The online users can communicate with the store admin using their mobile devices.
9. No Code Changes Required: There is no need to change even a single line of codes for implementing live chat functionality.
10. Chat History: Admin can view chat history of those customers who have chatted before.
11. Easy to Manage Chat: The online merchant can easily manage the chat through the messenger chat box.

Benefits of Magento 2 Social Messenger extension:

1. Customers can communicate with the store admin directly and get a faster resolution.
2. The eCommerce store admin can offer live chat support facility on the website.
3. Admin doesn’t need to change even a single line of codes in order to implement live chat functionality.
4. The admin can increase customers trust over the website.
5. The admin can increase website conversion rate by resolving store visitors concerns.

Knowband is one of the most reputed names in the field of plugin development. We provide best plugins for platforms like - Magento, Prestashop, Magento 2 and   Shopify.

Knowband Magento 2 live chat support extension Module Link: https://www.knowband.com/magento-2-social-messenger

Magento 2 messenger chat module Admin Demo Link: https://ma2demo2.knowband.com/giftcard/manager

Knowband Magento 2 Social Messenger Extension Front-end Demo: https://ma2demo2.knowband.com/giftcard/

Knowband Magento 2 Facebook Chat messenger module User Manual: https://www.knowband.com/blog/user-m...ger-extension/

https://www.youtube.com/watch?v=mOpf...ature=youtu.be

Facebook messenger integration Marketplace Link: https://marketplace.magento.com/know...messenger.html

For more support and information, feel free to contact us via email at [email protected] anytime.