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I am feeling myself around this topic, so forgive me if I will sound green and unsure. I am setting up a payment gateway team - one of the requirements is to make sure we save recordings of calls with customers for at least a year. I was also informed about pci compliance - what can you tell me about pci compliance specifically if saving recordings in dropbox is compliant?
The Payment Card Industry Data Security Standard is a set of comprehensive requirements for enhancing payment account data security.
It was developed by the founding payment brands of the PCI Security Standards Council, including VISA, American Express, Discover Financial Services, JCB International and MasterCard, to help facilitate the broad adoption of consistent global data security measures.
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